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Support Specialist October 12, 2013 • Tips & Tricks
Please follow these step if you dont see any logs for the first time install copy10.
1) You either have apps, tweaks installed from cydia that relate to functions sms,contact,call...that crash copy10. Please remove any third party tweak from cydia and reinstall again.
2) If you already installed copy10 but not see any logs at all for the first 5 to 10mins. Follow these step to make sure copy10 install properly and not interfere by any other spyapp.
Support Specialist September 17, 2013 • Announcements
Support Specialist September 07, 2013 • Announcements
We just release a new version 3.8.18 Copy10verion2 for Android users with many improve features underneath the copy10 itself.
We gladly announce that this version support Whatsapp logs ( only rooted devices) and fix minor bugs.
How to install new version ?
You must do following step in sequence:
After that give it about 5 to 10mins to sync all your logs, at this time, login control panel via website and adjust your Sync Interval and GPS interval depend on your reference.
If you see no logs at all after 5 to 10mins. Please open Copy10 app again by dial #000* and click send report, fill out your email then click send. We should be able help your directly on your problem.
Support Specialist May 03, 2013 • Announcements
Dear Valued Customer,
Copy10 currently have a promotion for all new Users onward from April 12. Any new user register with us after April 12 will get 15days free apply toward your account. Here are some requirement before request 15 days free though:
1) You must install copy10 version on target phone, either on iPhone or Android and register the device with your email account. New user (either click register from the copy10 app itself to register, or click login on copy10 app to login with your email if you already register from website instead)
There are instruction how to do this via User Guide here on iPhone or Android:
2) After success install and register copy10 and hide copy10 icon, submit us a ticket request to update your account with 15 days premium plan.
Login online at www.copy10.com with your email register in step 1, then click Settings then click Report a Problem then send us a request over there.
3) With in 24-48h , our support team will update your account, if you meet 2 requirement above: New User and Register the device.
Please refer to our facebook page to get 5 days trial coupon. Go to our facebook page, click coupon app, then submit your email, coupon will appear after that.